Innovation
Content tagged with Innovation
How Cities Scale Data Innovation Through Cultural Change
How two cities scaled data innovation through cultural change. Dr. Brita Andercheck in Dallas and Dr. Liz Crowe in Cleveland share how they built cultures where agencies embrace data, teams take smart risks, and innovation actually sticks.
Good, Responsive Services Start With the Resident
In this episode of the Data-Smart City Pod, host Stephen Goldsmith speaks with Dr. Kim Leary, director of the Good Services Lab at the Bloomberg Center for Cities at Harvard University, about how listening is an active skill, why selection bias shapes who...
Next Level Responsiveness
In this new paper from Data-Smart City Solutions, Pr. Stephen Goldsmith and Christopher Swope outline how the staggering pace of technological change and innovation has supercharged the Responsive City Cycle. Learn how artificial intelligence has given...
Enacting StatGPT
A workbook for city leaders and public servants to learn how to develop an AI-enabled StatGPT tool for city management, moving beyond theoretical discussions by developing and testing AI performance management tools.
Building an AI-Ready City Government
City leaders are eager to deploy AI, but the real opportunity lies in preparation: building the right organizational structures, expertise, and culture first.
Host Stephen Goldsmith speaks with Teddy Svoronos, senior lecturer in public policy at the...
Redesigning Broken and Legacy Systems to Unlock Innovation with Communities
Host Stephen Goldsmith speaks with Dr. Francisca Rojas, executive director of the Bloomberg Center for Public Innovation at Johns Hopkins, about how technology and design are helping cities understand what residents actually need—and why legacy systems...
Local governments could deploy AI for good. Here’s how.
With ambitious local leadership, AI, and especially the coming wave of agentic AI, can offer a profound opportunity not only to make government services more efficient but also to transform how cities fulfill their end of the social contract.
Agentic AI Comes to City Hall
Data-Smart City Pod host Stephen Goldsmith speaks with Boston CIO Santi Garces and Harvard Business School Professor Mitch Weiss to explore the "growing gap" between AI capability and organizational adoption.