Artificial Intelligence
Artificial Intelligence
Our work in the area of artificial intelligence/generative artificial intelligence (AI/GenAI) focuses on how cities can responsibly and effectively integrate AI/GenAI into governance and service delivery. Through podcast interviews, guest authors, white papers, communities of practice, and articles we explore AI’s potential to improve decision-making, streamline public services, and foster greater accountability and transparency in local governments.
Explore selected research and projects, and view recent articles and podcasts, below.
The Agentic City
“Imagine a city administration where the complexity of navigating government bureaucracy is offloaded to intelligent agents. So routine tasks happen flawlessly, and even complex ones feel simple.”
The Agentic City offers a fundamental change to the outdated city operating system, which was built on bureaucracy, paper files, agency silos and rigid hierarchy. Agentic AI presents a unique opportunity to redesign how cities work. This proposal is outlined in a series of articles and papers that present a new vision of responsive, transformative government.
StatGPT
"A responsive city measures what matters and then does something about it."
StatGPT builds on decades of proven Stat programs — from CompStat in New York to CitiStat in Baltimore — and asks what becomes possible when generative AI puts the power of data analysis in the hands of every city employee, not just senior officials and specialist analysts. This idea offers a fundamental transformation of traditional performance management, which was built on top-down accountability, centralized data teams, agency silos and reactive metrics.
The Responsive Cities Network
The Responsive Cities Network is a three-year initiative helping cities use data and generative AI to better understand resident needs, improve public services, and strengthen trust in local government.
Through the Network, cities will strengthen their capacity to use AI and data responsibly, invest in shared civic data infrastructure, and equip community organizations with better access to information and insights. Generously supported by the John S. and James L. Knight Foundation, the network brings together 10 communities to improve how cities listen and respond to residents; build trust through more transparent, evidence-based decisions; and solve problems with communities, not just for them
