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Operational Excellence in Government

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Operational Excellence in Government was a project led by Stephen Goldsmith, Director of Data-Smart City Solutions and Professor at the Harvard Kennedy School. The project identifies operational efficiency themes across state and local governments. The...

Achieving Operational Excellence in Government Executive Summary

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May 31, 2017 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Overview In 2016, the Ash Center for Democratic Governance and Innovation at Harvard Kennedy School received funding...

Accelerating Success for Operational Excellence in Government Project: Narrative Framework

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This resource is part of the Ash Center's Operational Excellence in Government Project . Background In 2016, the Ash Center for Democratic Governance and Innovation at Harvard Kennedy School received funding from the Laura and John Arnold Foundation to...

Case Study: Atlanta's Blue Ribbon Commission on Waste & Efficiency in Government Report, An Operational Excellence in Government Success Story

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May 31, 2017 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. In 2016, the Ash Center for Democratic Governance and Innovation at Harvard Kennedy School received funding from the...

Case Study: New York City Office Space Optimization, An Operational Excellence in Government Success Story

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May 31, 2017 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. This case study of right-sizing the New York City real estate portfolio is one of three that provides a detailed look...

Case Study: Performance Management and Lean Process Improvement - Results Washington, An Operational Excellence in Government Success Story

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Executive Summary This case study is one of three highlighting successes identified as part of the Operational Excellence in Government Project. The purpose of the case studies is to elevate and document the successes, and in doing so to provide a greater...

Drive to Excellence Summary Report (State of Minnesota)

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November 1, 2010 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Report Date: 2010 Produced For: Minnesota’s Drive to Excellence initiative Produced By: Deloitte, in conjunction...

Texas State Government: Selected Issues and Recommendations Effectiveness and Efficiency Report (State of Texas)

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January 1, 2015 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Report Date: 2015 Produced For: Chapter 322 of the Texas Government Code, which requires a yearly evaluation and...

Operations Efficiency Diagnostic (San Jose, California)

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December 1, 2011 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Report Date: 2011 Produced For: San José Mayor Chuck Reed Produced By: IBM Global Business Services The city of...

Government Cost Savings Report - CalTax (State of California)

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April 1, 2012 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Report Date: 2012 Produced for: California citizens and policymakers Produced by: The California Taxpayer’s...

Report of the Governors Commission on Innovation, Efficiency, and Transparency (State of New Hampshire)

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January 19, 2015 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Report Date: 2015 Produced For: New Hampshire Governor Maggie Hassan Produced By: Seventeen private sector and...

State of Louisiana Government Efficiencies Management Support (State of Louisiana)

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May 29, 2014 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Report Date: 2014 Produced For: State of Louisiana Government Efficiency Management Support Project Produced By...