Indiana Office of Management & Budget: Controls and Performance Audit (State of Indiana)
- December 1, 2012
- Operational Excellence in Government
This resource is part of the Ash Center's Operational Excellence in Government Project.
Report Date: 2012
Produced For: Indiana Office of Management & Budget, Department of Revenues
Produced By: Deloitte
The Indiana Office of Management & Budget solicited an outside controls and performance audit after two significant errors were found within the Department of Revenue’s information technology and financial systems. Deloitte’s audit report includes a top-down independent risk assessment and proposes improvements to align the Department of Revenue’s strategy and governance mechanisms with its mission. The four-stage audit outlines low, medium, and high risk processes while also highlighting major concerns within the department’s frontend and billing operations. Recommended areas for improvement include updated technology systems to support core business functions and improved overall controls. The audit includes a unique risk map of the Department of Revenue’s eighteen key business processes and subprocesses, and an updated version illustrating the risks and priorities associated with each process.
Photo credit: J. Stephen Conn / CC BY
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