Operational Excellence in Government

This article originally appeared in Governing Magazine. At a time when we should be making a concerted effort to celebrate public service and nurture our government workers, giving them the tools to better serve the residents of their states and...

May 31, 2017 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. This case study of right-sizing the New York City real estate portfolio is one of three that provides a detailed look...

May 31, 2017 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. In 2016, the Ash Center for Democratic Governance and Innovation at Harvard Kennedy School received funding from the...

Executive Summary This case study is one of three highlighting successes identified as part of the Operational Excellence in Government Project. The purpose of the case studies is to elevate and document the successes, and in doing so to provide a greater...

May 5, 2017 Operational Excellence in Government This resource is part of the Ash Center's Operational Excellence in Government Project. Background Cities, counties, and states are increasingly giving employees the tools they need to tap into their ideas...

This resource is part of the Ash Center's Operational Excellence in Government Project. Background Strategic sourcing was recommended in a number of studies, including for drug purchases (Colorado and Florida) and for wireless services (Iowa). Louisiana...