Human-Centered Design

November 16, 2022 Civic Data In this episode Professor Goldsmith talks with Professor Elizabeth Linos, director of The People Lab and an expert in data and evidence-based policymaking who researches how to best support the people of government and the...

June 23, 2022 Infrastructure This page is a resource for cities in the Working Group for Digital Infrastructure, Equity, and Sustainability, supported by the Knight Foundation. This page indexes and highlights replicable innovations and emerging best...

March 7, 2022 Civic Data The idea of a “smart city” often feels abstract, with a definition that morphs and stretches depending on who you ask. So how can residents be expected to knowledgeably engage on smart city topics with their local governments when...

In this episode Professor Goldsmith interviews Dr. Latanya Sweeney, an influential expert in the areas of tech policy, data privacy, bias, and regulation. Previously Chief Technologist at the Federal Trade Commission and a pivotal figure in the formation...

January 18, 2021 Human-centered design This case study is part of the Innovations in American Government Awards program. A finalist in the 2021 Innovations in American Government Awards, the BenePhilly program is a partnership with the City of...

This article originally appeared in Governing Magazine. We have long advocated, in this space and on our own platform , for better, faster and cheaper government, and have argued that technological modernization is a top driver of how we get there. That’s...

In February 2021, New York Attorney General Letitia James announced that no officers would be charged in the death of Daniel Prude, a Black man handcuffed, hooded, and pinned to the ground while experiencing a severe mental health crisis in March 2020...

November 12, 2019 Equity This post is part of the Innovating for Equity series. As part of our Innovating for Equity series, we’re examining how some local leaders have now taken on the painstaking work of scrubbing biases and barriers out of their...

April 8, 2019 Civic Analytics Network Standardizing addresses and land parcels is an issue that vexes many data and innovation officers. The upcoming 2020 Census focuses attention on tallying and representing addresses, which highlights the unique...