- January 18, 2021
- Human-centered design
This case study is part of the Innovations in American Government Awards program.
A finalist in the 2021 Innovations in American Government Awards, the BenePhilly program is a partnership with the City of Philadelphia and the nonprofit Benefits Data Trust that helps residents determine their eligibility for benefits and assists them in quickly and efficiently enrolling.
This paper is a case study of the BenePhilly program and will serve as a guide to replicating its success. By using proven, data-driven methods, the program connects high-need, eligible individuals with up to 19 different benefits, all while reducing overall poverty, providing a better application experience, and increasing trust in local government.