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Serving the Whole Person in NYC

News
How do you lead 16 agencies and serve 8.2 million people without losing sight of the individual? New York City's Deputy Mayor of Health and Human Services Helen Arteaga shows what happens when a leader moves beyond the binary of efficiency vs. compassion...

How Cities Scale Data Innovation Through Cultural Change

News

How two cities scaled data innovation through cultural change. Dr. Brita Andercheck in Dallas and Dr. Liz Crowe in Cleveland share how they built cultures where agencies embrace data, teams take smart risks, and innovation actually sticks.

Fellowship Field Notes: Boulder's First 90 Days

News
Squinting in the sunlight, we stared out across the vast parking lot, trying to imagine a new future. As the owners of the industrial site described their ambitious vision for the land and buildings, eight Planning and Development Services team members...

Good, Responsive Services Start With the Resident

News

In this episode of the Data-Smart City Pod, host Stephen Goldsmith speaks with Dr. Kim Leary, director of the Good Services Lab at the Bloomberg Center for Cities at Harvard University, about how listening is an active skill, why selection bias shapes who...

Next Level Responsiveness

News

In this new paper from Data-Smart City Solutions, Pr. Stephen Goldsmith and Christopher Swope outline how the staggering pace of technological change and innovation has supercharged the Responsive City Cycle. Learn how artificial intelligence has given...

Federal Data, Local Impact: What Cities Need to Know

News

Host Stephen Goldsmith speaks with Denice Ross, Director of Federal Data Policy at the Federation of American Scientists, about the relationship between local and federal data, what city CDOs should prioritize, and why cities have untapped power to shape...

Enacting StatGPT

News

A workbook for city leaders and public servants to learn how to develop an AI-enabled StatGPT tool for city management, moving beyond theoretical discussions by developing and testing AI performance management tools.