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Time and Trust with Brad Keywell

BY BETSY GARDNER • February 28, 2024

In this episode, Stephen Goldsmith interviews Brad Keywell, entrepreneur and co-founder of Groupon, about the importance of time. They discuss how urgency, efficiency, and trust are crucial in maximizing outcomes and resident satisfaction, highlighting the need for leaders to prioritize decisive action and leverage technology to optimize processes. They also explore practical strategies for instilling a culture of accountability and responsiveness within organizations, drawing from Keywell's experiences as a founder and Goldsmith's insights from his tenure in government.

Listen below, or wherever you get your podcasts, to learn more. Transcript available here.

About the Author

Betsy Gardner

Betsy Gardner is the editor of Data-Smart City Solutions and the producer of the Data-Smart City Pod. Prior to joining the Ash Center, Betsy worked in a variety of roles in higher education, focusing on deconstructing racial and gender inequality through research, writing, and facilitation. She also researched government spending and transparency at the Lincoln Institute of Land Policy. Betsy holds a master’s degree in Urban and Regional Policy from Northeastern University, a bachelor’s degree in Art History from Boston University, and a graduate certificate in Digital Storytelling from the Harvard Extension School.