Name: Rebecca Hefner
Title: Data & Analytics Director
Appointed: July 2017
Organizational Location: Office of Data & Analytics, an initiative of the City Manager’s Office, reports to Assistant City Manager
Responsibilities: The City of Charlotte is are putting its data to work – to meet strategic goals, solve challenging problems, build a more effective government, and improve outcomes for the people who live and work in the community. The Data & Analytics Director is charged to champion, coordinate, and facilitate the use of data and evidence as a shared strategic resource, in support of city strategy, operational problem-solving, and a collaborative and innovative citywide business model.
Sample Initiatives:
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Vision Zero – identify areas most impacted by traffic collisions (High-Injury Network and Communities of Concern); create crash profiles by combining information about the collision, the people involved, the contributing factors, and the context of the roadway and surrounding environment into one model; match profiles with evidence-based countermeasures.
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Quality of Life Explorer – mcmap.org/qol - Charlotte’s neighborhood indicators project – an online dashboard with over 80 variables depicting the social, housing, economic, environmental and safety conditions across 462 neighborhood areas in Charlotte and Mecklenburg County
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OpEx Academy – charlottenc.gov/opex - Charlotte’s robust, peer-led training program to help City staff discover the value of data, what it means, and how to put it to work to find collaborative and creative solutions. OpEx Academy offers courses in a wide range of topics including data analysis and data management, problem-solving and decision-making with data, process improvement, and data visualization and storytelling.
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Work with the Behavioral Insights Team to improve compliance with Charlotte’s bulky item regulations.
Open Data Site: http://data.charlottenc.gov/
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