A New City O/S

December 5, 2018 A New City O/S This is part of a series of features to highlight key lessons from A New City O/S by Stephen Goldsmith and Neil Kleiman. Key Insights Government has long been construed as a highly routinized organization, slow to evolve...

December 5, 2018 A New City O/S This part of a series of features to highlight key lessons from A New City O/S by Stephen Goldsmith and Neil Kleiman. Key Insights Full commitment to the user experience is central to the new O/S. UX is about ensuring the...

This is the first in a series of features to highlight key lessons from A New City O/S by Stephen Goldsmith and Neil Kleiman. CHAPTER TOOLKIT Key Insights A new distributed operating system engenders highly coordinated relationships outside of City Hall...

November 27, 2018 A New City O/S T his is the first in a series of features to highlight key lessons from A New City O/S by Stephen Goldsmith and Neil Kleiman. CHAPTER TOOLKIT Key Insights City administrative systems are motivated by an ethos of...

May 2, 2018 Human-Centered Design Our #DataSmart Resources series curates links and examples for those looking for an introduction to a particular civic data topic. How might local governments become truly user-centered? By fundamentally changing the ways...

February 1, 2018 What Works Cities This post originally appeared on Stephen Goldsmith's Better Faster Cheaper blog on Governing.com. What cities have made the most progress in embedding data practices throughout their operations to deliver better results...

December 5, 2017 Civic Analytics Network This article follows Ash Fellow Robert Burack's workshop "Human-Centered Approaches to Data & Digital Services" at the Data-Smart Summit. Design determines—in both small and profound ways—our experiences in the...

November 2, 2017 A New City O/S A NEW CITY O/S The Power of Open, Collaborative, and Distributed Governance By Stephen Goldsmith and Neil Kleiman Brookings Institution Press Want to learn more about creating a new operating system for cities? The book, A...