Manassas Trash and Recycling Program

The city of Manassas, Va., relied on an outdated paper map and a long-time, well-versed staffer to answer questions about municipal curbside pickup services until they launched this map in 2014. The map allows users to enter their address, and then gives them easy-to-read information about when to put out various things on their curb for pickup. That's useful because the city's fall leaf collection schedule changes every year. So the map not only acts as a benefit to residents who want information, but to city staff who don't have to deal with as many calls. The map also shows users the locations of resources they can use and gives them city phone numbers in case they still have questions, and displays it all in a popup pane at the bottom of the map.