Staff & Contact

Louis Bartholomew

Service Innovation Fellow

Louis Bartholomew (he/him) is a Service Innovation Fellow at the City of Philadelphia, in collaboration with the Bloomberg Center for Cities at Harvard University's Data-Smart City Solutions program. As part of the Responsive Cities Network project, Louis...

Gabrielle Bello

Summer Associate

Gabrielle Bello (she/her) is a nonprofit leader, social justice organizer, and community advocate from Chicago committed to advancing equity through housing, global health, and education policy and systemic reform. She serves as director of the Oasis...

Claire Benjamin

Service Innovation Fellow

Claire Benjamin (she/her) is a human-centered designer and user experience researcher dedicated to designing impactful and sustainable government services grounded in deep understanding of people. In her current role as Service Innovation Fellow with the...

Kaitlin Burroughs

kaitlin_burroughs@hks.harvard.edu

Program Director, Awards

Kaitlin Burroughs (she/her) is the Project Manager, Communities of Practice for the Data-Smart City Solutions team at The Bloomberg Center for Cities at Harvard University, where she oversees communities of practice of senior government leaders from...

Sydney Featherstone

Award Program Summer Associate

Sydney Featherstone (she/her) is an Award Program Summer Associate with the Data-Smart City Solutions program. Featherstone’s passion for public service arose through working within local Maryland government as a chief of staff on the County Council. She...

Santi Garces

Senior Fellow

Santi Garces (he/him) is the Chief Innovation Officer (CIO) for the city of Boston and a Senior Fellow with Data-Smart City Solutions. As CIO, Garces oversees the Department of Innovation and Technology (DoIT) and a team of nearly 150 employees. DoIT...

Betsy Gardner

betsy_gardner@hks.harvard.edu

Senior Editor and Communications Manager

Betsy Gardner (she/her) is the Senior Editor and Communications Manager for Data-Smart City Solutions and the Producer of the Data-Smart City Pod at The Bloomberg Center for Cities at Harvard University. Prior to joining Data-Smart, Gardner worked in a...

Ala'a Kolkaila 

Service Innovation Fellow

Ala'a Kolkaila (she/her) is a Service Innovation Fellow at the Bloomberg Center for Cities at Harvard University, where she works within the Office of the Mayor in San José to shape how artificial intelligence is applied across city operations and public...

Nisha Kumar

nishakumar@hks.harvard.edu

Program Manager

Nisha Kumar, MPP (she/her) is the Program Manager for the Community Data Health Initiative (CDHI), leading CDHI for the Data-Smart City Solutions team at The Bloomberg Center for Cities at Harvard University. With partners at the Environmental Defense...

Marcelle Momha

AI Summer Associate

Marcelle Momha (she/her) is a computer scientist and AI policy specialist with hands-on experience implementing and leveraging emerging technologies to accelerate digital transformation. She designs tools, strategies and analytical frameworks to help...

Kate Murphy

Program Director

Kate Murphy (she/her) is the Assistant Director of the Data-Smart City Solutions program at The Bloomberg Center for Cities at Harvard University. She has served as scheduler to former Governor Ben Nelson of Nebraska and has worked as campaign staff on...

Anna Orlandi

annamaria_orlandi@hks.harvard.edu

Digital Communications and Marketing Coordinator

Anna Orlandi (she/her) is the Digital Communications and Marketing Coordinator for Data-Smart City Solutions. Prior to joining Data-Smart, Anna Orlandi worked at CTP Boston, where she executed integrated communications campaigns for public affairs clients...

Kailash Pandey

Responsive Cities Network Summer Associate

Kailash Raj Pandey (he/him) is an economist with experience deploying AI systems and automation across Fortune 500 and social-enterprise contexts. His projects have focused on public service delivery, financial inclusion, and climate adaptation in...

Sari Ladin-Sienne

sari_ladinsienne@hks.harvard.edu

Senior Program Director

As a former city hall staffer, Sari Ladin-Sienne (she/her) is deeply committed to helping busy city leaders find space to reflect, connect with peers, and tap their creativity to meet the urgent needs of residents. She values the Center’s unique role in...

Jeffrey Trux

Jeffrey_Trux@hks.harvard.edu

Faculty and Project Assistant

Jeffrey Trux (he/him) is the Faculty Assistant for Stephen Goldsmith at Data-Smart City Solutions at the Bloomberg Center for Cities at Harvard University. He manages scheduling and supports both daily administrative operations and facilitating long-term...

Teryn Zmuda

teryn_zmuda@hks.harvard.edu

Executive Director

Teryn Zmuda (she/her) is a public sector executive and thought leader with deep experience building and leading organizations, partnerships, and policy networks that strengthen government capacity and policy implementation. She serves as the inaugural...