- February 27, 2017
- Operational Excellence in Government
This resource is part of the Ash Center's Operational Excellence in Government Project.
Overview
Knowledgeable and motivated staff are the beating heart of any organization. In government entities, the proper management of staffing levels, hours, and flexibility can greatly impact a department’s ability to provide services and run smoothly. This section addresses common workforce management issues such as recruiting and training, overtime management, workforce flexibility, compensation, and employee benefits.
Subtopics
- Employee benefits, including compensation, pensions, insurance
- Human resources, including recruiting, hiring, training, and knowledge transfer
- Staffing levels and overtime management
- Workforce flexibility
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Related Resources
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