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Civic Engagement In Focus

Civic engagement is an ever-important facet of the working relationship between city governments and their residents. Civic engagement involves a meaningful relationship between municipalities and their residents in which they work together to make sure government is responsive and equitable in meeting community needs. Effective engagement develops the combination of knowledge, skills, values and motivation to make that difference with solutions. Data and technology offer new opportunities for broader engagement but also increase the need for thoughtful design with communities as active partners. The featured content below includes examples of civic engagement in practice, interviews, resources and more.

BY DATA-SMART CITY SOLUTIONS • NOVEMBER 8, 2019

Civic Engagement: Themes & Lessons

December 18, 2019 Civic Engagement This literature review distillation on civic engagement material focuses on the general themes, recommendations and challenges gleaned from academic journals, media articles and nonprofit briefs from literature reviews...
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Civic Engagement in the News

November 8, 2019 Civic Engagement NEXT CITY: OPEN DATA SHINES A LIGHT ON CITIES’ TOP CHALLENGES “Smart” 311 systems are now allowing citizens to request city services online by using mobile apps, resulting in an archive of data detailing the interactions...
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Myung Lee: On the Importance of Being Authentic

October 2, 2019 Civic Engagement Myung Lee is a staunch advocate for good customer service. If you go to her Twitter account (@myunglee), she says you’ll see Tweets about women, children, and cities—but you’ll also see her bristle at FedEx and Delta...
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How Civic Tech Can Address Urban Inequality

October 17, 2017 Civic Engagement This post originally appeared on Stephen Goldsmith's Better Faster Cheaper blog on Governing.com. For all of its best intentions, civic technology has long struggled with an inclusion problem. Data dashboards, web-based...
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Planning with the People: Lessons from Indianapolis

September 27, 2019 Civic Engagement In a 2018 study of planning and zoning meetings in 97 Massachusetts towns, researchers Katherine Einstein, Maxwell Palmer, and David Glick found that the vast majority of speaking participants were older white men who...
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Building Citizens’ Trust to Accelerate the Smart City Movement

September 11, 2019 Civic Engagement Across the world, the smart city movement is gaining traction. From smaller-scale efforts like smart garbage trucks in Cambridge and open data in Seattle, to larger-scale efforts like Smart Dubai and e-Estonia...
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The Perfect Pair: When Startups and Government Thrive Together

June 28, 2019 Civic Engagement Tech startups and the government may seem as diametrically opposed as legacy institutions and fast-moving disruptors can be, but opposites attract for a reason. In 2013 San Francisco Chief Innovation Officer Jay Nath united...
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Participatory Budgeting: A Powerful Civic Education Tool

June 20, 2019 Civic Engagement This post originally appeared on Stephen Goldsmith's Better, Faster, Cheaper blog on Governing.com In April, the New York City Council completed its eighth annual cycle of participatory budgeting, a process through which...
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Pioneering Community Participation in Tulsa, Oklahoma

April 29, 2019 What Works Cities What Works Cities Certification Criteria: Stakeholder 3: Your local government provides a clear process for partnership and collaboration with data users for the purpose of inviting community members to use public city...
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Being Civic-Minded About Civic Tech in Los Angeles

May 23, 2019 Civic Analytics Network The city of Los Angeles is hoping to start a revolution—a data science revolution. Or at least, create enough ripples within the community to bring about a more civic-minded and collaborative view of data science and...
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