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Navigating Trust in the Digital Landscape with Jacqueline Lu

BY BETSY GARDNER • April 3, 2024

In this episode host Stephen Goldsmith interviews Jacqueline Lu, co-founder of Helpful Places, exploring her journey from public service to spearheading innovative digital privacy initiatives. Lu discusses the challenges and opportunities of deploying digital infrastructure in public spaces, emphasizing the importance of building trust and transparency. They delve into the Digital Trust for Places and Routines standard, its potential to empower communities, and how Helpful Places is driving efforts to reshape data governance and foster inclusive urban environments.

Listen below, or wherever you get your podcasts, to learn more. Transcript available here.

About the Author

Betsy Gardner

Betsy Gardner is the editor of Data-Smart City Solutions and the producer of the Data-Smart City Pod. Prior to joining the Ash Center, Betsy worked in a variety of roles in higher education, focusing on deconstructing racial and gender inequality through research, writing, and facilitation. She also researched government spending and transparency at the Lincoln Institute of Land Policy. Betsy holds a master’s degree in Urban and Regional Policy from Northeastern University, a bachelor’s degree in Art History from Boston University, and a graduate certificate in Digital Storytelling from the Harvard Extension School.

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