![ems-cropped.jpg](/sites/g/files/omnuum10826/files/styles/hwp_21_9__1920x825/public/datasmart/files/ems-cropped.jpg?itok=0iBcUAav) 

 



 

#  Stretch Goals 

 





Louisville's performance improvement initiatives in Public Works and EMS

 

May 27, 2014

 

 

 [ Matthew McClellan ](#matthewmcclellan) 

 

##  About the Author 

###  <a></a>Matthew McClellan

   ![mcclellan-bio.jpg](/sites/g/files/omnuum10826/files/styles/hwp_1_1__100x100_scale/public/datasmart/files/mcclellan-bio.jpg?itok=SliGo0_k) 

 

Matthew McClellan was the former research assistant and writer for the Project on Municipal Innovation Advisory Group. Prior to joining the Ash Center, he worked for Harvard Public Affairs &amp; Communications as part of the communications team. He holds a bachelor’s degree in history and English from Amherst College. [Email the author](mailto:matt_mcclellan@hks.harvard.edu).



 

 



 

 See also:- [ Civic Data ](/topics/civic-data)
- [ Performance Measurement ](/topics/performance-measurement)
- [ Public Safety ](/topics/public-safety)
 
 

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