#  Human-Centered Design 

 



##  Human-Centered Design 

 

 

       ![](/sites/g/files/omnuum10826/files/styles/hwp_21_9__1920x825/public/2025-06/hugo-rocha-qFpnvZ_j9HU-unsplash.jpg?itok=x7Dg6ILM) 

 

 



 

 



 

  [### How Seattle Built a Benefits Portal to Share Benefits Widely

 ](/seattle-benefits-portal) May 06, 2026 

 

   ![Seattle city skyline](/sites/g/files/omnuum10826/files/styles/hwp_16_9__480x270/public/datasmart/files/seattle1.jpg?itok=oYDhajag) 

 



 

 

   [### Bringing Technology to Bear on Homelessness

 ](/tech-homelessness) April 24, 2026 

 

   ![City homeless encampment](/sites/g/files/omnuum10826/files/styles/hwp_16_9__480x270/public/datasmart/files/levi-meir-clancy-szvuktxr0jo-unsplash.jpg?itok=lAsx87i4) 

 



 

 

   [### The Promise and Peril of AI in Criminal Justice Systems

 ](/promise-peril-justice-ai) April 22, 2026 

 

   ![Podcast microphone against a blank background](/sites/g/files/omnuum10826/files/styles/hwp_16_9__480x270/public/datasmart/files/podcast_microphone.jpg?itok=4DFCjXf2) 

 



 

 

   [### How Phoenix Reduced Extreme Heat Mortality

 ](/phoenix-reduced-heat-mortality) April 14, 2026 

 

   ![City of Phoenix skyline ](/sites/g/files/omnuum10826/files/styles/hwp_16_9__480x270/public/2026-04/AdobeStock_536328162.jpg?itok=ZjAUJyvh) 

 



 

 

   [### Crisis Leadership and Cross-Agency Collaboration: Milwaukee’s Rapid Response to a Lead Emergency

 ](/crisis-leadership-collaboration-milwaukee-lead) April 09, 2026 

 

   ![Tap reading "danger, lead hazard" in foreground with lead removal experts in background](/sites/g/files/omnuum10826/files/styles/hwp_16_9__480x270/public/2026-04/AdobeStock_116416994.jpg?itok=bG42LExR) 

 



 

 

  

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